ServiceNow Security Business Analyst – 21006

May 7, 2024
Mercer County, MJ
Job Type
Job ID Number
Jarvis Walker Recruiter
David Ruiz


Seeking a highly skilled and motivated ServiceNow Security Business Analyst with a strong focus on Vulnerability Response, Information Risk Management (IRM), and Security Operations (SecOps). As a key member of the SMO team, you will play a pivotal role in bridging the gap between business needs and technical solutions within the ServiceNow platform, ensuring the effective management of security-related processes.


• Collaborate with business stakeholders and security experts to document requirements in the areas of Vulnerability Response, IRM, and SecOps.
• Analyze existing security processes and workflows, identifying areas for improvement, consolidation, and enhancement.
• Collaborate closely with ServiceNow developers, administrators, and security professionals to translate business needs into effective technical solutions.
• Create comprehensive documentation of business requirements, process workflows, and technical specifications for security related ServiceNow enhancements.
• Perform thorough testing and validation of security related ServiceNow configurations and enhancements, ensuring they meet business requirements and security standards.
• Provide training and support to end-users and stakeholders on security related ServiceNow features and functionality.
• Stay current with ServiceNow Security best practices and trends and recommend improvements to enhance the security posture of the organization.

Essential Qualifications

• At least 3 years of experience and an in-depth understanding of security-related business processes and requirements.
• Proficiency in ServiceNow platform configuration and customization in the context of security.
• Strong analytical skills with the ability to translate business needs into technical requirements.
• Excellent documentation skills, including the creation of clear and detailed business requirement documents.
• Knowledge of industry best practices in Vulnerability Response, IRM, and SecOps.
• Education: Bachelor’s degree or equivalent experience

Preferred Qualifications

• ServiceNow Certification in Business Analysis or related areas.
• Experience with other ITSM/ITIL processes and their integration with Security Operations.
• Familiarity with security tools, technologies, and frameworks.
• Strong communication and collaboration skills to work effectively with cross-functional teams.

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