19869 – Product Manager – Order Management

Published
November 11, 2021
Location
Somerset County, NJ
Category
Job Type
Compensation
$115K - $120K
Job ID Number
19869

Description

You will collaborate with experts in the digital commerce space to develop innovative digital order management solutions within the customer checkout and order management experience across technology platforms. The team is leveraging the best-in-class digital commerce tools, and you will have the opportunity to hone you experience with them and help evolve our application of them.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

How you will work with Business teams:

• Drive strategy, innovation, and delivery of product scenarios and contribute to the overall vision and success of company
• Launch new features/capabilities, drive adoption, and evaluate their success
• Continuously engage with Product users, partners, and communities to understand their priorities, challenges, and design solutions
• Develops partnership with Business Product Owner to facilitate cross-functional roadmap, prioritization & recommendations for Global Digital Commerce “product” increments
• Proposes product priorities, roadmap & value proposition to governance / steering / operating committee(s), demonstrating product offering, return on investment and remaining product life value

How you will work with Technology teams:

• Understand and share how the product integrates with company's technology over time
• Drive a result driven culture – Using your Product skills, create measurement driven initiatives in which to validate experiments
• Work effectively across teams and geographies, creating alignment and influencing stakeholders of all levels and of all disciplines
• Create clarity and alignment on vision, develop a prioritized roadmap, manage dependencies, and mitigate risks

What you will work on:

• Product management through entire lifecycle - Ideation, Business case creation, KPI definition story facilitation, prioritization, building for outcomes, reporting on effectiveness through analysis & clear financial management
• Provides insights on business value while considering engineering feasibility / effort
• Partner with and facilitate the ceremonies of scrum teams, playing an active role in mitigating impediments impacting successful team completion of defined goals
• Stays connected with industry experts & strategic partners, understanding emerging capabilities, trends, & competitive landscape
• Report on Product velocity, value and project status regularly to business and TPG stakeholders

QUALIFICATIONS & EXPERIENCE:

Experience:

• Passion for solving customer problems through innovation. Proven track record of building products that customers love
• Experience building products with diverse engineering teams and stakeholders, collaborating and negotiating across teams
• 5+ years' experience with Digital Commerce ecosystems in the Retail Industry.
• 7+ years' experience in a Product Owner/Manager role, preferably working with Digital Commerce and Order Management but not required
• Strong analytical, mathematical and logical thinking
• Experience identifying use case opportunities for Digital Commerce and Order Management, building POC’s to prove out value and justify investment
• Excellent interpersonal, written and verbal communication skills; demonstrated ability to develop strong relationships with and effectively communicate complex ideas to technical and non-technical audiences
• Demonstrated ability to communicate, engage and manage through influence across a large global organization
• Excellent project management (Agile) and time management skills

Education:

• B.S. degree in a technical field or equivalent work experience

Skills:

• Strong knowledge of Retail Digital Commerce capabilities including
• Cloud based Commerce Platform (Salesforce a plus)
• Globally Distributed Order Fulfillment and Management
• Payment Services and Fraud Detection
• Customer Service
• Returns Management
• Strong hands-on experience with product management tools including Jira (or similar)
• Project Management, resource utilization and experience building accurate project timelines / budget requirements

 

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