19347 – Digital Product Manager

Our client is seeking a Digital Product Manager to help drive digital transformation initiatives, which includes managing a set of digital offerings to consumers. This individual will be responsible for collaborating with leadership to define the product vision and strategy, creating and managing the product roadmap, and lead execution with the technical teams to bring products to life.

Position Responsibilities

• Drive adoption of digital product portfolio
• Act as a conduit between ideation, journey mapping, strategic planning, and phasing of digital objectives and the IT organizations that will deploy solutions.
• Collaborate with Marketing, UX, Operations, and other cross functional teams to define product capabilities and features
• Remain current with digital trends, technology standards, and emerging technologies, as well as relevant regulations; regularly test and validate new ideas and trends and incorporate into our solutions when appropriate.
• Actively communicate opportunities and risks for digital offerings, competitive services, opportunities for innovation, marketplace/regulatory obstacles, and technical limitations
• Responsible for managing and executing digital product roadmaps
• Facilitate product design -- gather requirements, document user stories, partner with UX team to shape the user experience
• Effectively manage execution and timelines for responsible product areas
• Partner with organization to define and measure OKRs for digital products
• Act as a SME to educate and inform internal and external stakeholders on the product
• Develop and maintain product documentation
• Coordinate product releases with marketing, sales, and development teams
• Work with support functions to ensure adequate people, process, and technology is in place to ensure product and user success
• Continually gather VOC to inform product roadmap

Minimum Required Qualifications

• Bachelor’s degree in computer science, healthcare, or business
• 2 years relevant and progressive project/program experience with 5 years of information technology experience.
• Healthcare, pharmaceuticals, or health & wellness industry experience strongly preferred
• Digital marketing experience highly desired
• Clear experience in delivering business results - pattern of road mapping and achieving / exceeding long and short-term goals/targets
• Must be comfortable navigating seamlessly between setting a strategy and executing/implementing
• Demonstrated track record of project planning, execution, and tracking
• Extensive experience delivering projects using Agile methodologies required
• Experience using design thinking methodologies to build digital products
• Entrepreneurial approach to innovation & problem solving when needed
• Experience partnering with clinical leadership a plus
• Experience managing external vendors and partners
• Understanding of healthcare regulations and privacy best practices
• Experience working in a matrix organization